The Troubadour Guarantee

The Troubadour Guarantee is born out of pride in everything we do. Every Troubadour product comes with a five-year guarantee against any manufacturing fault. Our commitment to exceptional quality and craftsmanship extends to our guarantee and repair service. If you need to return your product for the repair of a manufacturing fault during the first year after its purchase, we also pay the return shipping costs.

The Troubadour team is on your side to assist with any repairs, refurbishments, or other product queries. Simply email and we'll be happy to help. We will do everything possible to make good any issue affecting your product and make sure that it lasts as long as you do.

Leather Care Instructions

All Troubadour products are individually handcrafted and designed to be at your side for decades. Every hide of Troubadour leather is unique and all tonal variations, marks and veins are the celebrated natural features unique to the vegetable tanning process. As your items travel with you the leather will assume a warmer, softer look and feel. Over time the bags take on beautifully different characteristics, which is perhaps our favourite thing about vegetable-tanned leather. Let it wear with you.

We recommend protecting your product from prolonged exposure to strong sunlight and avoiding contact with water, oil and grease. If it should get wet, gently dab with a soft neutral cloth to absorb the moisture. To clean your product, wipe it using a clean soft cloth. Store the product in its protective bag in a cool, dry place. The leather can be treated with a neutral, natural leather care product using a soft cloth. 

Troubadour Leather Cream

A proprietary formula featuring all-natural ingredients designed specifically for Troubadour's vegetable-tanned leather products. 

The moisturising cream works to nourish fine leather, ensuring the material maintains its flexibility and does not dry out with age. It permeates the leather while still allowing it to breathe. Serves as an excellent preventive measure against potential cracking and wear.

Read more on our blog, or shop online