WHAT'S NEXT?

WE’LL BECOME
CARBON NEUTRAL

We will offset 100% of our carbon
across the entire business in 2022.

WE’LL ELIMINATE
FLUOROCARBONS

We aim to remove all fluorocarbons
from our water repellent in 2022.

WE’LL INCREASE OUR USE
OF RECYCLED MATERIALS,
AIMING TO MAKE…

95% of our products from recycled materials in 2022.

100% of our products 100% recyclable by 2024.

100% of our boxes from 100% recycled materials in 2022.

WE’LL CREATE FULLY
CIRCULAR BAGS

We're launching a collection
of fully circular bags in 2022.

USING RECYCLED MATERIALS

88% of our products by volume are made from recycled materials. Our fabrics, for example, are made from recycled water bottles (one bag is made from about 44 plastic bottles).

CARBON EMISSIONS

We offset 100% of the carbon emissions from our shipping.
And our London store and office are powered by 100% renewable energy.

CARBON EMISSIONS

We offset 100% of the carbon emissions from our shipping.
And our London store and office are powered by 100% renewable energy.

REPAIR AND DONATE

We offer free repairs for five years after
your purchase, and for a nominal fee anytime after that, for life. To keep bags out of landfill, when a bag reaches the end of its life we buy it back. We sell, donate or recycle the bags we get back.

PACKAGING

85% of our packaging is made from recycled materials, and 100% of our packaging is recyclable and compostable.

CIRCULARITY

As much as possible, we recycle bags that can no longer be repaired or donated. We’re designing a new range of bags that can be recycled more easily, without requiring special recycling facilities and the deconstruction of the various layers of the bag.

When we were just getting started, there were a few key people working in family businesses who were incredibly patient and helpful. We decided on the name "troubadour" because we wanted to tell their stories and be a company empowering individuals.

SAMUEL | CO-FOUNDER

ETHICAL SUPPLY CHAIN

100% of our suppliers have signed the Troubadour code of conduct.
You can read the Troubadour code of conduct here.

EMPLOYEE WELLBEING AND DEVELOPMENT

We’re committed to fair pay, wellbeing and career development for all our people:

  • Allowances for fitness and health.
  • Nurture knowledge, growth and career development.
  • 100% of employees are paid more than the London living wage.
  • 40% of our leadership team are women.
  • We are an equal opportunity employer and we seek to have a diverse and talented team. We recognise systemic inequities in our society and don’t disqualify job candidates based on criminal records or formal education levels.

Troubadour has a wonderfully open, honest and respectful culture, which provides amazing support for personal growth and development. I’ve never worked for a brand where I can drop off and pick up my children from school. A flexibility I value so much and means a lot to me.

SAMANTHA | CREATIVE DIRECTOR

The Troubadour team is such a creative, positive and forward thinking environment, which has helped me grow both professionally and personally. Opportunities to learn and develop in areas of the business that interest me, have made me feel supported and valued. Promotion of a healthy work / life balance and and sharing of personal experiences is something I have never experienced in retail. A breath of fresh air to the industry.

RYAN | RETAIL MANAGER