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FAQs

WHAT CUSTOMS, DUTIES AND TAXES WILL I HAVE TO PAY?

The final price at checkout includes any applicable taxes/customs and duties to guarantee no additional charges on delivery. All orders ship to destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final purchase price. This means you know exactly what the total price will be for your purchase and the shipment clears customs more quickly. Troubadour orders ship from either the US or UK.

Read more

CAN AN ORDER BE SENT TO MULTIPLE ADDRESSES?

Unfortunately, at this time, Troubadour can only ship to one address per order. If your order contains items that need to be sent to more than one location, you will need to place a separate order for each address.

Read more

IS MY PACKAGE INSURED DURING SHIPPING?

All goods are insured against theft and accidental damage whilst in transit from Troubadour to their final shipping address. Once an item is delivered and signed for, it is no longer covered by insurance. If for some reason a box arrives damaged, we recommend you either refuse delivery or make a note when signing that you’re accepting a damaged box.

Read more

DO I NEED TO SIGN FOR MY ORDER WHEN IT ARRIVES?

Yes. Troubadour requires proof of delivery on all orders given the high value of our products.

Read more

CAN I CHANGE MY SHIPPING ADDRESS AFTER I PLACE MY ORDER?

No. Once an order is processed we are unable to redirect it to a different address.

Read more

IS IT POSSIBLE TO ADD ITEMS TO AN EXISTING ORDER?

This depends on whether your order has already been processed and shipped. If you wish to add to an existing order and are unsure whether it has shipped.

Read more

HOW WILL I KNOW TROUBADOUR HAS RECEIVED MY ORDER AND CHARGED MY CARD?

We immediately send an email to the address you provide confirming the details of the order once it is placed.

Read more

HOW DO I TRACK MY PACKAGE?

When your order is dispatched we’ll send you an email confirming shipping details and tracking number.

Read more

WHAT IS THE TROUBADOUR GUARANTEE?

Every Troubadour product comes with a five-year guarantee against any manufacturing fault. Our commitment to exceptional quality and craftsmanship extends to our guarantee and repair service. If you need to return your product for the repair of a manufacturing fault during the first year after its purchase, we also pay the return shipping costs.

Read more

HOW DO I CHANGE MY PAYMENT CURRENCY?

To change currency, simply click the “Currency” icon and choose from the list.

Read more

DO I NEED TO SET UP AN ACCOUNT TO ORDER A TROUBADOUR PRODUCT?

No, an account is not required. However, if you create a Troubadour account you can save your address and card details for a secure, seamless shopping experience. You’ll also be the first to know about new product offerings if you opt to be notified about them.

Read more

IS MY PERSONAL INFORMATION KEPT PRIVATE AND CONFIDENTIAL?

Yes. We promise to never rent or sell your personal information. It is used solely for your Troubadour shopping needs, nothing more!

Read more

Products

Sac à dos Apex

Sac à dos Apex

£220
Sac à dos compact Apex

Sac à dos compact Apex

£200
Backpack Rain Cover

Backpack Rain Cover

£30
Sac à dos fourre-tout Bivy

Sac à dos fourre-tout Bivy

£195
Chest Strap

Chest Strap

£10
Daytripper Carry All

Daytripper Carry All

£475
Sac de sport compact Embark

Sac de sport compact Embark

£275
Embarquez le sac

Embarquez le sac

£325
Sac à dos braise

Sac à dos braise

£195
Fourre-tout poids plume

Fourre-tout poids plume

£195
Sac à dos Apex

Sac à dos Apex

£245
Sac à dos Momentum

Sac à dos Momentum

£255
Sac à dos Apex

Sac à dos Apex

£270

Your search for "" returned no results

FAQs

WHAT CUSTOMS, DUTIES AND TAXES WILL I HAVE TO PAY?

The final price at checkout includes any applicable taxes/customs and duties to guarantee no additional charges on delivery. All orders ship to destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the final purchase price. This means you know exactly what the total price will be for your purchase and the shipment clears customs more quickly. Troubadour orders ship from either the US or UK.

Read more

CAN AN ORDER BE SENT TO MULTIPLE ADDRESSES?

Unfortunately, at this time, Troubadour can only ship to one address per order. If your order contains items that need to be sent to more than one location, you will need to place a separate order for each address.

Read more

IS MY PACKAGE INSURED DURING SHIPPING?

All goods are insured against theft and accidental damage whilst in transit from Troubadour to their final shipping address. Once an item is delivered and signed for, it is no longer covered by insurance. If for some reason a box arrives damaged, we recommend you either refuse delivery or make a note when signing that you’re accepting a damaged box.

Read more

DO I NEED TO SIGN FOR MY ORDER WHEN IT ARRIVES?

Yes. Troubadour requires proof of delivery on all orders given the high value of our products.

Read more

CAN I CHANGE MY SHIPPING ADDRESS AFTER I PLACE MY ORDER?

No. Once an order is processed we are unable to redirect it to a different address.

Read more

IS IT POSSIBLE TO ADD ITEMS TO AN EXISTING ORDER?

This depends on whether your order has already been processed and shipped. If you wish to add to an existing order and are unsure whether it has shipped.

Read more

HOW WILL I KNOW TROUBADOUR HAS RECEIVED MY ORDER AND CHARGED MY CARD?

We immediately send an email to the address you provide confirming the details of the order once it is placed.

Read more

HOW DO I TRACK MY PACKAGE?

When your order is dispatched we’ll send you an email confirming shipping details and tracking number.

Read more

WHAT IS THE TROUBADOUR GUARANTEE?

Every Troubadour product comes with a five-year guarantee against any manufacturing fault. Our commitment to exceptional quality and craftsmanship extends to our guarantee and repair service. If you need to return your product for the repair of a manufacturing fault during the first year after its purchase, we also pay the return shipping costs.

Read more

HOW DO I CHANGE MY PAYMENT CURRENCY?

To change currency, simply click the “Currency” icon and choose from the list.

Read more

DO I NEED TO SET UP AN ACCOUNT TO ORDER A TROUBADOUR PRODUCT?

No, an account is not required. However, if you create a Troubadour account you can save your address and card details for a secure, seamless shopping experience. You’ll also be the first to know about new product offerings if you opt to be notified about them.

Read more

IS MY PERSONAL INFORMATION KEPT PRIVATE AND CONFIDENTIAL?

Yes. We promise to never rent or sell your personal information. It is used solely for your Troubadour shopping needs, nothing more!

Read more

Products

Sac à dos Apex

Sac à dos Apex

£220
Sac à dos compact Apex

Sac à dos compact Apex

£200
Sac à dos pionnier

Sac à dos pionnier

£275
Sac à dos Apex

Sac à dos Apex

£245
Fourre-tout poids plume

Fourre-tout poids plume

£195
Sac à dos Slipstream

Sac à dos Slipstream

£375
Sac à dos Ki

Sac à dos Ki

£225
Mallette mince Pathfinder

Mallette mince Pathfinder

£445
Troubadour Explorer Ridge Backpack, Lightweight Waterproof Fabric, Black

Sac à dos Ridge

£325
Chest Strap

Chest Strap

£10
Sac à dos braise

Sac à dos braise

£195
Week-end troubadour

Week-end troubadour

£525
Sac à dos Momentum

Sac à dos Momentum

£255
Sac à dos fourre-tout Bivy

Sac à dos fourre-tout Bivy

£195
Embarquez le sac

Embarquez le sac

£325
Daytripper Carry All

Daytripper Carry All

£475
Sac à dos compact Apex

Sac à dos compact Apex

£225
Fourre-tout de transporteur

Fourre-tout de transporteur

£225
Portefeuille fin Stash

Portefeuille fin Stash

£145 £116
Sac de sport compact Embark

Sac de sport compact Embark

£275
Tech Kit

Tech Kit

£55
Sac à dos Apex

Sac à dos Apex

£295
Brown casual leather belt with black metal buckle

Ceinture décontractée

£125 £50
Sling Compact Vegan Leather

Sling Compact Vegan Leather

£95
Bandoulière fourre-tout

Bandoulière fourre-tout

£45
Sling

Sling

£95
Sling Compact

Sling Compact

£85
Ceinture fine

Ceinture fine

£125 £50
Remplacement de l'extracteur de fermeture éclair

Remplacement de l'extracteur de fermeture éclair

£1
Messenger Compact Vegan Leather

Messenger Compact Vegan Leather

£95
Bandoulière en cuir

Bandoulière en cuir

£99
Sac à dos Apex

Sac à dos Apex

£275
Messenger Compact

Messenger Compact

£85
Sac à dos Apex

Sac à dos Apex

£295
Messenger

Messenger

£95
Sac à dos Apex

Sac à dos Apex

£195
Troubadour fabric shoulder strap, black

Bandoulière en tissu (régulière)

£49
Mallette mince Pathfinder en cuir recyclé

Mallette mince Pathfinder en cuir recyclé

£795
Messenger Vegan Leather

Messenger Vegan Leather

£105
Sac à dos Apex

Sac à dos Apex

£245
Carte cadeau

Carte cadeau

£50
Troubadour X Mujjo Portfolio

Troubadour X Mujjo Portfolio

£95
Troubadour X Mujjo Envoy 14-inch Laptop Sleeve

Troubadour X Mujjo Envoy 14-inch Laptop Sleeve

£95
Backpack Rain Cover

Backpack Rain Cover

£30
Sac à dos Apex

Sac à dos Apex

£270
Valise Caboodle Tech

Valise Caboodle Tech

£125
Troubadour X Mujjo Tech Kit

Troubadour X Mujjo Tech Kit

£55
Sac à dos aéro

Sac à dos aéro

£295
Troubadour X Mujjo Envoy 16-inch Laptop Sleeve

Troubadour X Mujjo Envoy 16-inch Laptop Sleeve

£95
Sac de sport compact Embark

Sac de sport compact Embark

£275 £175
Embarquez le sac

Embarquez le sac

£330
Mallette mince Pathfinder

Mallette mince Pathfinder

£525
Sac à dos Apex

Sac à dos Apex

£220
Zip Puller Replacement - Curved

Zip Puller Replacement - Curved

£1
Sac à dos Slipstream

Sac à dos Slipstream

£375
Embarquez le sac

Embarquez le sac

£325

Based on your views, we recommend

Sac à dos Apex

Sac à dos Apex

£245
Backpack Rain Cover

Backpack Rain Cover

£30
Daytripper Carry All

Daytripper Carry All

£475
Brown casual leather belt with black metal buckle

Ceinture décontractée

£125 £50
Messenger Compact

Messenger Compact

£85
Sac à dos Ki

Sac à dos Ki

£225
Sac à dos Momentum

Sac à dos Momentum

£255
Sling

Sling

£95
Sac à dos Apex

Sac à dos Apex

£270
Zip Puller Replacement - Curved

Zip Puller Replacement - Curved

£1

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